Attention To Detail: How Unity Lenses Are Creating an Impact with Optician Shannon Reyes

Located in New Port Richey, Florida, the staff at Longleaf EyeCare is dedicated to finding the best fit for patients and dispensing their dream lenses. For Optician and Optical Manager Shannon Reyes, her daily routine is finding out the best fit for each individual patient.

“The first and most important step is talking to the patient, finding out their lifestyle, the things that they're doing in their everyday lives. Who's in front of a computer for 12 hours a day? How many computers do they have? It's important, first and foremost, to figure out exactly what a patient's needs are,” Reyes says.

Ultimately, she often refers her patients to Unity® Progressive Lenses and the portfolio’s innovative lens enhancements, including SunSync® Light-Reactive Lenses and TechShield® Anti-Reflective Coatings.

A Team that Cares
Every practice that dispenses Unity lenses is supported by our team of VSP® Opthalmic Business Consultants, who are tasked with training eye care professionals and answering any questions about our products so that they can easily find the best vision solution for their patients.

“They're always so bubbly and helpful. They do a lot of work with us, they come in regularly, always educated about the newest thing,” Reyes shared. “If I'm having trouble with a patient, I can send them a message to and say, ‘Hey, you know what, I have this patient and this is what's going on. What would you do?  Any ideas?’ That’s a huge asset for us.”

Products that Stand Out
One of the many features of Unity lenses is the innovative design and advanced technology. Changing the traditional view of progressive lenses, patients can enjoy a comfortable and convenient viewing experience at all distances.
“Unity lenses are usually the smoothest. They'll ask me ‘Is this the progressive?’ And then they're like, ‘Oh wait, I can read’,” Reyes reflects.

One Unity progressive lens has become a bestseller at her practice: Unity® Via Elite II.
“We primarily sell Unity Via Elite II. I rarely sell anything else... Sometimes we'll have a patient that wants something 100% covered under VSP and they'll ask about Ethos®, but for the most part, they see the difference after we show them Unity Via Elite II."

Life-Changing Innovation
The eye care industry is a special one. With patients depending on hard-working professionals to find the solutions to their everyday visual needs, these teams rely on advanced technology and innovative quality to ensure patient satisfaction. Reyes recalled a touching moment when a patient tried on their first pair of Unity lenses and how it transformed their eye care journey:

“He was struggling and having trouble with his previous eyewear. He came back, we worked with him some more and then I reached out to a Unity rep who helped me with a voucher and was like, ‘Just try. He's perfect for this, you know?’ And I did. He cried when he picked them up. It was the sweetest thing and he was so grateful.”

The Bottom Line
Whether a patient is looking for reliable progressive lenses or is interested in SunSync® and TechShield®, Reyes is confident in the Unity portfolio’s compatibility with just about anyone’s lifestyle.

“I can get what the patient needs, even if it’s a photochromic lens. Like I feel like I can give it to them even with a high script. I don't have to tell them we can’t offer them something because their eyesight is too bad.”

Ready to see how Unity lenses and enhancements can help upgrade your practice and increase patient satisfaction? Schedule a consultation and a member of our team will be in touch shortly!