Winning with Ease: Practice Manager Shares Victory Accomplished through Simplicity
It's not common, but some victories come easy. Office Manager Charla Thrash explains how the simplicity of Unity Via Progressive Lenses have streamlined new hire training while ensuring exceptional patient satisfaction at Freestone Optometric Center in Rialto, California.
In August, we caught up with Dr. Michael Morris, a nationally acclaimed lens designer and pivotal player in the development phase of Unity Via Progressive Lenses. In the engaging conversation, Dr. Morris dished on everything from the development, wearer trials, and innovation behind Unity Via Progressives to the current state of progressive lenses to where he sees progressives going in the future. Following is the interview in its entirety.
As an eye care professional who's success depends on the happiness of your patients, the mere thought of changing lens products can send chills down your spine and waves of nausea through your belly. Change is hard - especially if you're moving away from something you've relied on for years, or even decades.
That was the case for Outlook Eyecare in New Jersey, when they were first introduced to Unity Via Progressive Lenses. But Unity Via's technology, performance, and simplicity quickly turned anxiety into exhilaration when they saw the difference it made for their patients and practice.
We chatted with Outlook Eyecare Optical Manager, Grace Danieles, to better understand what it was like making the change initially, how long it took for the butterflies to stop swarming in the team's stomachs, and how things are going now that they put their progressive patients in Unity Via.
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How Unity Via Helped this New Jersey Practice Overcome Change Anxiety